Explore the unique dynamics of Canadian loyalty partnerships, fueled by tech integrations, enhancing customer bases, marketing strategies, and more.

Loyalty Landscape in Canada

Leveraging cashback and loyalty partners is one of the most powerful strategies for managing an affiliate program. These partnerships can help boost customer retention, enhance engagement, and build stronger customer loyalty. Let’s take a look at these partnerships and what the loyalty landscape looks like right now in Canada.

Loyalty Partnerships

Over recent years, the toolbox of these partners has expanded, adding more value to the partnership. Loyalty programs have now developed sophisticated tools that seamlessly fit into broader marketing strategies. These tools get insights from customer data to deliver highly personalized offers and elevate the user experience. One of the notable shifts is that cashback on products like gift cards, previously excluded, is now available. Another notable shift is loyalty programs’ partnership with luxury brands, who before avoided being associated with discounts and sales. These days, loyalty members perceive cash back as a reward for their savvy shopping through rewards platforms, rather than seeing it as a discount. In the highly competitive loyalty space, especially during sale seasons, consumers expect to see their favorite brands, making it an excellent opportunity for partners to stand out.

With major loyalty players also boasting their own apps, brands can gain extra visibility through in-app pop-ups, create targeted offers via push notifications, and amplify their presence through social media. This expanded toolkit not only helps brands stand out but also drives deeper customer connections and positively influences ROI.

One of the key advantages of collaborating with loyalty partners in affiliate marketing is their ability to leverage additional inventory while offering flat-fee placements. These partnerships often start with CPA (Cost-Per-Acquisition) models, making them cost-effective from the outset. By utilizing customer data, loyalty partners can rapidly optimize their strategies and remain flexible, ensuring efficient use of marketing budgets. This approach not only saves costs but also provides valuable insights that can inform decision-making across various marketing channels, enhancing the overall effectiveness of marketing campaigns.

Loyalty Partners in Canada

In Canada, loyalty programs are becoming increasingly popular, presenting exciting opportunities for both local and international brands. The cashback industry is predicted to grow by 10% reaching over US$5.09 billion in 2024. This surge underscores the growing consumer demand for rewards and savings, highlighting the potential for brands to capitalize on this expanding market.
A major feature of the Canadian loyalty landscape is the substantial investment by national banks in loyalty partners, with some programs now entirely managed by banks. This development, driven by new technology integrations, not only expands customer bases for both sides but also facilitates data exchange, which can guide a brand in both online and offline marketing strategies. Currently, major rewards programs are backed by the biggest banks. Paymi, a top cashback app in Canada, partnered with CIBC to support its rapid growth. Scene+ has teamed up with Scotia Bank to offer exclusive rewards, while RBC consolidated its rewards program under the newly renamed Avion Rewards in 2022. More recently, In 2023, the Bank of Montreal (BMO) acquired Air Miles, marking a significant move in the loyalty space.

What Does it Mean?

These partnerships are beneficial for all players. From the consumer’s perspective, their online shopping experience becomes much smoother. Depending on the reward structure, customers may have the opportunity to combine or increase rewards, which can positively impact their spending behavior. Loyalty platforms gain access to a larger pool of new customers, while banks leverage the platforms’ technological expertise and marketing capabilities to enhance their programs.

However, such a unique situation assumes opportunities and challenges for traditional affiliate programs. With solid backing from the largest banks, there is little wonder that the demand for CLO (Card-Linked Offers) is growing there unlike anywhere else in the market. CLO has been around for some time, but they’ve only recently started making significant inroads into the affiliate marketing channel. Originally, integrating CLO partnerships into affiliate performance tracking was difficult, primarily due to challenges in internal tracking and concerns about attribution. However, as loyalty programs and technology consolidate—thanks to advancements like payment wallets and app-based purchases—the landscape is evolving. This consolidation is helping streamline the tracking and integration of CLOs within affiliate programs, opening up new opportunities for affiliates.

Conclusion

Loyalty programs have evolved well beyond simple cashback offers, now offering advanced tools to enhance affiliate programs. In Canada, the loyalty sector is growing, fueled by a rising population and a recovering economy. This suggests that loyalty programs will continue to gain momentum. The distinctive feature of Canada’s loyalty landscape—programs owned by national banks—presents both intriguing opportunities and challenges for integrating card-linked offers (CLOs) into traditional affiliate channels. As we advocate for a more integrated approach in affiliate marketing, Canada’s unique loyalty environment could provide a perfect opportunity to experiment with new, integrated strategies.

Learn more about the Canadian landscape as a whole and who the top loyalty partners are our in-depth eBook—Navigating the Canadian Affiliate Landscape. You can also reach out to a Canadian expert at AIM for more information and guidance with affiliate marketing in Canada.

Maximize your Canadian affiliate marketing potential! Explore aspects of the unique landscape, top networks, publishers, and more with our comprehensive guide.
Anastasia Fisenko

Anastasia Fisenko

Hailing from Berlin start-ups, Anastasia brings 5+ years of performance marketing experience focused on mobile engagement, fintech, and eCommerce. Her background as an account executive underscores her commitment to understanding client needs and delivering exceptional results. Anastasia's multilingual and multicultural background enhances her ability to navigate international markets and support clients in exploring new opportunities.