Privacy Policy
Last updated: September 11, 2023
“PLUS COMPANY” AND “COMPANY” MEAN PLUS COMPANY CANADA INC. AND ITS AFFILIATES AND
BUSINESS UNITS IN CANADA.
Plus Company respects the privacy of its customers.
This Policy concerns you. It describes how we collect, use, disclose and protect your personal
information, including when you visit our website or any website we own, operate or control
(collectively, the “Site”), when you contact us by phone or email or when you communicate with us via
social media.
We may update this Policy (see “Changes to the Policy” below).
You should read this entire Policy before submitting information to us or using our Site. If you submit
personal information to us, we assume that you authorize us to use and disclose it as described in this
Policy.
Table of Contents
What is personal information?
Personal information is information that identifies you directly or indirectly, on its own or with other
information, such as your name, contact details or IP address.
We may make full use of all information that is de-identified, aggregated or otherwise not in personally
identifiable form.
Information Collection and Use
We collect personal information using three methods:
〉 From you
〉 Using automated technology when you visit our Site or communicate with us through email
〉 When third parties, such as service providers, collect such personal information on our behalf
With whom do we share this personal information?
As part of our business operations, we may disclose personal information to the following categories of third
parties:
〉 Consultants, service providers and contractors we use to support our business and operations (e.g.,
hosting or operating our Site and services, data collection, reporting, Site metrics and analytics, data
analysis, fraud detection services) who have agreed to keep the information confidential and use it
only to provide the applicable services.
〉 Government authorities, agencies, if required to do so by law, regulation or court order, or to
respond to governmental and/or law enforcement requests.
〉 An acquirer or successor in interest in the event of a reorganization, merger, sale, change of control,
consolidation, joint venture, assignment, transfer or other disposition of all or any part of Plus
Company or its affiliates, including any negotiation thereof.
Where is your personal information stored?
We currently retain personal information in North America.
We may disclose personal information in locations other than your country, province or state of
residence, where privacy laws may differ.
If your personal information is used outside your country, province or state of residence, it is subject to
the laws of the place where it is located and may be disclosed to governments, courts, law enforcement
agencies or regulatory bodies of that place, or disclosed in accordance with the laws of that place.
However, our practices regarding your personal information will remain governed by this Policy and
by applicable privacy laws.
Retention of personal information
We will retain your personal information (collected through online and offline methods) for as long as it
is necessary for the purposes described in this Policy. We will also retain and use your personal
information to the extent necessary to comply with our legal obligations, resolve disputes and enforce
our legal agreements and policies.
Intended audience of Site
Our Site, social media accounts and online activities are intended for persons aged 17 and over.
Therefore, we do not request personal information from minors aged 16 years or younger, nor do we
knowingly collect such information from minors aged 16 or younger. If you are not 17 or older, you
should not visit or use our Site.
How do we protect your personal information?
We take reasonable, appropriate steps to protect personal data from loss, misuse and unauthorized
access, disclosure, alteration or destruction, whether in transmission or storage. Remember, however,
that no security system is infallible and that transmission over the Internet is not perfectly secure or
error-free.
We use a secure server. Only authorized persons have the right to access this information, which they are
required to keep strictly confidential.
Your rights with regard to your personal information
You have several rights with respect to your personal information, including:
To exercise your rights, please send a request in writing, along with proof of identity, to our Privacy
Officer at the contact information provided under How to contact us.
Once your request has been received, we will respond in writing within 30 days
Cookies and other automated technology
A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used
to remember and/or obtain information about the user. A “web beacon” is a small object or image that
is embedded into a web page, application or email and is used to track activity. Web beacons are also
sometimes referred to as pixels and tags.
We and/or third parties, including our service providers on our behalf, may use cookies, web beacons
and other similar technology to collect information for the purposes described in this Policy, including
analytics and monitoring performance and improvement of our Site (traffic, errors, page load time,
popular pages, etc.). Before using these technologies to geolocate you or evaluate certain characteristics
about you, such as your personal preferences, interests or online behaviour, we will ask for your
permission by informing you how to enable such features.
We use Google Analytics to understand how our Site, services and products perform and how you use
them. To learn more about how Google processes your data, visit https://policies.google.com/privacy. To change your settings relating to cookies and other automated technology, visit our
Cookie Manager.
How to contact us
Changes to this Policy
This Policy may be revised from time to time for any reason. In such a case, we will notify you of such
changes by indicating the date of the last update. Review the Policy before submitting personal
information or using our Site, services or social media pages
